You can always check your installed version by clicking the Help About button.  Note:  I may not always announce incremental updates.  They are always available first to registered users, and will only be posted if I think many who may be evaluating the program for purchase might find the incremental update worth applying.

The incremental update for AccessAble Help Desk 2.11 is available for download.  You will need to have already installed AccessAble Help Desk Client Server version 2.1 to apply this update.  Simply unzip the file to overwrite the .exe of the same name - the default installation would have this file located at C:\Program Files\AAHDCS21

Changes in this version include:  when you click the button on the standard report preview to create a PDF file of the report, the program on your computer set to read .pdf files will be launched with the created .pdf file. 

For those of you who want to use SMTP to send an email with the request update, this screen has been changed as suggested by one of our registered users (thanks, Dwight).  The Email It button will still use your SMTP mail server as configured to send an email with the request as the subject and your action taken as the body of the email.  However, a Save button has been added.  Unlike the OK button which save and closes the form, the Save button will just update the record.  Then, when you click the Email It button the email will be created.  Previously, if you edited a record, and then clicked the Email It button, the record was not saved prior to sending.  Hopefully, this change will be useful to others who may using the SMTP sending feature.

Other changes in this release are trivial and were my own idea, so may not be important for those who don't want to upgrade for the changes listed above.