Version 4.6 is ready for download!  View the help file in your browser.

Problem Solved! was the program I developed shortly after the release of my first IT help desk program, Been There, Done That!  Very similar, the main difference was (and still is) the inclusion of a mini-http server.  This allows your users to submit a web request via their browser and update the database for you.  Admittedly not as robust as full fledged web servers, the attraction for many has been the ease of setting up the web server.  No web permissions to worry about, no virtual web pages.  Just click the Icon on the Programs Menu and give your users a URL.  

Always multi-user ready, version 4.6 adds a new look and a number of improvements.  If you need a more robust web interface, and insist on a Microsoft Access .mdb format backend, then you may want to consider the just released version 2.55 of our AccessAble Help Desk Pro Edition.