Version 2.5 Preview - check back periodically.

Many new reports have been added with 2.5 while other reports were improved.  Some screen shots of the reports that help you analyze your data are show below.  These are only thumbnails.

Bar Chart of Requests by Month Pie Chart of Requests by Month Bar Chart of Requests by Type Bar Chart of Requests by Status

 Among the changes in store for version 2.5 of AccessAble Help Desk Pro Edition are many GUI modifications such as below.  When you select a user record to update from the browse users screen, tabs for records related to that user will be displayed.  Clicking on one of these "child" tabs will show rows and columns of those records.

25user.jpg (102019 bytes) Click the thumbnail for a Larger View.

Similarly, when you update an individual Computer record, as in the screen below, a tab for the Software installed on that particular computer will be available.  Click on that Tab to view and update the software installed on that PC.

25computer.jpg (118334 bytes)  Click the thumbnail for a Larger View. 

In the screen below I have selected an individual Software Record from a computer record for udpating.