Version 4.6 is ready for download!  View the help file in your browser.

Problem Solved! was the program I developed shortly after the release of my first IT help desk program, Been There, Done That!  Very similar, the main difference was (and still is) the inclusion of a mini-http server.  This allows your users to submit a web request via their browser and update the database for you.  Admittedly not as robust as full fledged web servers, the attraction for many has been the ease of setting up the web server.  No web permissions to worry about, no virtual web pages.  Just click the Icon on the Programs Menu and give your users a URL.  

Always multi-user ready, version 4.6 adds a new look and a number of improvements.  If you need a more robust web interface, and insist on a Microsoft Access .mdb format backend, then you may want to consider the just released version 2.55 of our AccessAble Help Desk Pro Edition.

An easy to use Windows Front End and a simple HTTP Server that does not require Active Server Pages, IIS, CGI-Bin etc.

Sometimes Less is More!  Originally released in 1999, I have just completed version 4.6 and have made every effort to make this program simple to install, easy to use and easy to afford.  If all you really want is the simple ability for your users or customer to submit a request for support which updates a database and then have a simple "thanks" page displayed, Problem Solved! may be just the right solution for your organization.

The HTTP Server does not require you to understand things like IUSR_Machinename, read/write/execute permissions, in fact you don't need to know any .html to use it.  Problem Solved!� may be just what you need.  However, if you need more from the web interface and already use or are willing to use Microsoft IIS you may want to consider AccessAble Help Desk Pro Edition or AccessAble Help Desk Client Server Edition